Insell WhatsApp Automation
Insell OFFICIAL META BUSINESS PARTNER Book free trial
For businesses running Meta & Google ads

Every ad lead gets a WhatsApp reply in 2 seconds. Then Mahi calls them.

Insell connects your Meta and Google lead forms to WhatsApp. The chatbot qualifies each lead, Mahi, our AI calling agent, follows up by phone, and every conversation lands in one CRM for your team.

  • Instant WhatsApp reply, 24×7, to every Meta, Google, website and QR lead.
  • AI voice calls in any language to qualify leads and book appointments.
  • Official WhatsApp Business API from a Meta Business Partner trusted by 300+ businesses.
LEADS FROM Meta lead forms Click-to-WhatsApp ads Google Ads lead forms Website forms QR codes Portals & missed calls
The 7 PM problem

You pay for the click. Then the lead waits till morning.

People fill ad forms after work. By the time your team calls back the next day, they've already spoken to a competitor whose ad came next in the feed.

  1. Your team logs off.
  2. A Google Ads lead: "Price kya hai? Details bhejo."
  3. Two Meta form leads and a missed call.
  4. "Hello?? Koi reply karega?"
  5. 47 leads waiting. 0 replies.
7×

Companies that tried to contact a lead within an hour were nearly seven times as likely to qualify it as those that waited even one hour longer.

Harvard Business Review, “The Short Life of Online Sales Leads” (2011)
Phone lock screen at 11:47 PM full of unanswered WhatsApp messages, missed calls and new lead alerts
An evening without Insell (illustrative)
Use cases by industry

One platform, set up for the way your business sells

Pick your industry to see what the chatbot asks, what Mahi calls about and what your team gets in the CRM.

    7:07

    Example conversation. Your flow is built around your business.

    How Insell handles a lead

    From ad click to booked appointment, without a lead going cold

    STEP 1 · 0 SECONDS

    Someone taps your Meta or Google ad

    Lead form, Click-to-WhatsApp and Google Ads leads come straight into Insell with their campaign and source. Nothing waits in a spreadsheet.

    Meta lead form on Instagram with name, phone number and email filled in
    STEP 2 · 2 SECONDS

    The chatbot replies on WhatsApp

    It greets the lead by name and qualifies them the way your best salesperson would.

    • Asks what they need and their budget
    • Shares brochures, prices, photos and location
    • Books a visit, demo or appointment slot
    • Hands over to your team at any point
    WhatsApp chatbot asking a lead about requirement and budget
    A live client chatbot on Insell
    STEP 3 · SAME MINUTE

    Mahi calls, the CRM updates, your agent gets alerted

    Mahi calls the leads who didn't reply, or the hot ones right away. The call summary, the chat and the source sit on one card, and assignment rules route it to the right person.

    Insell CRM board with lead stages from New to closed
    STEP 4 · NEXT 3 TO 6 MONTHS

    Drip campaigns follow up until they're ready

    Most leads don't decide on day one. Timed WhatsApp messages keep you in front of them.

    • Day 0: brochure and price list
    • Day 3: reminder with a booking link
    • Week 3: reviews, case studies, offers
    • Month 2 onwards: updates and festive offers
    Drip campaign timeline of scheduled WhatsApp messages over several months
    Mahi · AI calling agent

    A voice agent that calls every lead, in their language

    Some leads never open WhatsApp. Mahi calls them within minutes, answers questions, qualifies them and books the appointment. She also picks up your inbound calls.

    Inbound + outboundAnswers calls and calls leads back
    Up to 100calls running at the same time
    Any languageHindi, English, Hinglish and regional
    9 AM – 9 PMCalls only within permitted hours
    Mahi is on a callOUTBOUND · 00:47
    1. MahiNamaste Neha ji, main Mahi bol rahi hoon. Aapne abhi humara ad dekh ke enquiry ki thi. Kya do minute baat ho sakti hai?
    2. LeadHaan, bataiye. Pricing kya hai?
    3. MahiMain details WhatsApp pe bhej deti hoon. Kya kal 11 baje ek demo rakh dein?
    4. LeadTheek hai, 11 baje chalega.
    Saved to CRM
    StatusInterested
    BookedTomorrow 11 AM
    SourceGoogle Ads
    Offline to WhatsApp

    Turn hoardings, flyers and shop counters into lead sources

    Every offline placement gets its own WhatsApp QR code. A scan opens a chat with your bot, and the CRM records which hoarding, event or store the lead came from.

    HoardingsNewspaper adsFlyersStore countersEvents & fairsPackaging
    Scan to chat

    Get prices & offers on WhatsApp in 2 seconds

    Each QR code is tagged with its location, so you know which hoarding brought the lead.

    SCAN · TRY IT
    7-day free trial

    Run it on your next ad campaign for a week

    See how many leads get a reply while your office is closed, and how many Mahi turns into booked appointments.

    • WhatsApp chatbot set up with your business details
    • Your Meta and Google ad leads connected to the CRM
    • A live walkthrough for you and your team

    Questions businesses ask us

    Do I need my own WhatsApp Business API?

    No. Insell is an official Meta Business Partner and sets up the WhatsApp Business API for you, including verification and message templates.

    Does it work with Google Ads, or only Meta?

    Both. Leads from Meta lead forms, Click-to-WhatsApp ads, Google Ads lead forms and your website forms all get an instant WhatsApp reply and are saved in the CRM with their source.

    Will it work for my industry?

    Yes. We build the chatbot flow, Mahi's call script and the CRM stages around how you sell, whether that's property, admissions, clinic appointments, travel packages, products or loans.

    Can my team still talk to the leads?

    Yes. The chatbot and Mahi handle the first reply and the routine questions. Your team sees every chat and call summary in the CRM and can take over at any time.

    Which languages are supported?

    The chatbot replies in English, Hindi or the language you choose. Mahi speaks Hindi, English, Hinglish and regional languages.

    How long does setup take?

    A basic chatbot connected to your ad leads can go live within a few days of Meta approval. Larger setups with AI calling and custom CRM stages take a little longer.

    Your next ad lead is coming in tonight.

    Make sure someone answers it in 2 seconds.